General Terms and Conditions - Workshops
If a date of a seminar cannot be held for a reason beyond the control of the organiser or due to force majeure (e.g. but not limited to corona/lockdown/corona quarantine, etc.), the seminar needs to be postponed to another date.
The participant agrees to the rare possibility of postponing the date with his/her booking. In such cases, there is no entitlement to a refund of the seminar fee or to compensation for further costs incurred as a result of the change of date, such as travel, accommodation and other costs.
You will receive a confirmation of registration with an invoice for the seminar fee by email or post. Unfortunately, it is possible that an email or letter may not arrive. If you have not received a confirmation of your registration after 14 days, I would like to ask you to contact me again, as the registration has probably
not arrived. Without a confirmation of registration, there is no reservation of a place. Please pay within the specified deadlines.
The following applies to all price options: registrations and deposits are non-transferable! In the event of cancellation due to force majeure or influences beyond the control of the organiser, no claims for refund can be made. (In case of cancellation by the organiser, workshop days that did not take place will of course be refunded according to the above prices).
Costs for accommodation
The location is my private praxis in Amsterdam, Netherlands. The city offers the possibility to stay in a hotel, hostel, apartment etc. You will receive a list of suitable accomodations from me. Please book a suitable room by yourself.
Cancellation by the organizer
The organizer has the right to cancel a seminar if the required minimum number of 3 participants has not been reached. In this case, the registered participants will be informed no later than 4 weeks before the event. In case of circumstances which make it impossible to carry out the seminar (e.g short-term disease of the seminar teacher), the event organizer is entitled to cancel the seminar even at short notice.
This also applies to circumstances that are not in the responsibility of the event organize. I would like to point out that in such cases I will try to find solutions that are satisfactory for all parties involved (e.g. alternative date). Participants are not obliged to take advantage of an alternative solution.
Any fees already paid will be fully refunded within 30 days. Participants are not entitled to any further claims.
Cancellation of a single date of a seminar series:
The above-described authorization of the organizer to cancel a seminar also applies to a single date of a seminar series consisting of several appointments.
In these cases as well, I will endeavor to find solutions that are satisfactory for all parties concerned (for example, alternative date). The participants are not obliged to use an alternative solution.
If a participant does not use an alternative solution, he is entitled to the refund of the part of the seminar fee, based on the failed or postponed part. The calculation of the part of the seminar fee is based on the proportion of the seminar days of the single date, related to all seminar days of a seminar series.
The participant is only entitled to the refund of the proportional seminar fee or to the offered alternative solution, but not to the refund of the fees for the entire series, or larger shares than the cancelled seminar part. Should a repetition of the organizer canceled individual appointment be offered, the only option is to repeat this part at the next possible date. There is no claim to the repetition of the entire series or other individual dates of the series.
Already paid fees will be fully refunded within 30 days. Participants are not entitled to any further claims.
Cancellation or modification of a seminar section:
The seminar leader can arrange the course of the seminar according to the needs, the development progress, as well as the general and specific situation of the majority of the participants and deviate from the pre-announced procedure.
Should unforeseen circumstances arise which were not caused by force majeure, but which make it necessary to cancel a seminar part and there is no solution to continue the seminar, the participants are entitled to proportional repayments according to the lost time share. Further claims are not available to the participants. A seminar will only be considered completely canceled if more than 50% of the seminar time has been canceled.
If a participant should behave during a seminar in a way that the standard rules of etiquette are violated (eg, alcohol and drug abuse, insulting or slandering others , rioting or other undesirable or criminal acts ) and his participation is unreasonable for the organizers , other participants or the accommodation, the event organizer is entitled to cancel that person’s further participation in the seminar. This also applies in the event of a participant's physical or mental health problems that make it impossible to participate in the seminar . In such cases, no refund of course fees is possible. There is no recourse for exceeding costs.
The organizer reserves the right to reject or cancel registrations of participants who have caused such problems in the past. In this case, the organizer will cancel participation at least 14 days prior to the seminar, or, in the case of problems occurring at short notice, cancel the participation in the seminar before the
seminar date.
Any fees already paid will be fully refunded within 30 days. The participant is not entitled to any further claims.
Cancellation by the participant
The cancellation or withdrawal from an event must be made in writing, preferably by email to [email protected].
In case of cancellation by email, the cancellation is only valid if it has been confirmed by a cancellation confirmation. A read confirmation of the email is not sufficient.
If there is on the registration form another withdrawal period than the standard of eight weeks mentioned here, this different cancellation period applies instead of the eight weeks, but only to the seminar associated to that registration.
(This can happen especially with events planned at short notice.)
Cancellation up to 8 weeks before the seminar:
The deposit will be forfeited . Beyond the deposit already paid fees will be refunded. Refunds will be paidd back within 30 days. Please provide information about your bank account connection with your cancellation for that case.
Cancellation within 8 weeks prior to the seminar:
The full event fee must be paid. This also applies to short-term cancellation due to illness or cancellation of participation.
Cancellation when booking special rates without cancellation:
If the option booked is a special price without the option of cancellation possibilities (in particular, but not exclusively, super early bird prices and early bird prices), the full seminar price has to be paid, respectively no refund of an already paid fee
is possible.
By booking an event, the participant instructs the organiser to carry out the detailed planning, organisation and preparation of the event.
The participant has understood that this servicemust be provided in whole or in part long before the seminar is held. For many of my events, the largest part of the work to be done is not the performance of the event, but the preparation of the content, e.g. research and conception.
Proportionate refund:
In the case of a proportional refund, the following applies: In the case of seminars and online events, the largest part of the effort typically consists of planning and preparation, so that 2/3 to 3/4 of the total effort has already been made before the actual start of the seminar or seminar series.
Should there have been a special discount for a complete booking, this special discount is forfeited in the case of a proportional refund, so that the normal price or single price version has to be applied. If no single price version has been offered, a price of at least 125% of the offered normal price has to be applied.
Cancellation of an individual appointment of a seminar series consisting of
several appointments:
An individual appointment is considered to have been canceled in good time if the cancellation was made 8 weeks before the start of the respective appointment. In the case of a withdrawal period stated otherwise on the registration form, the specified period applies to the individual date.
Repetition of a seminar canceled by the participant or of a single date of a seminar series: In individual cases the participant can be offered a repetition at a later repeating of the seminar or the seminar series. This is a goodwill arrangement for seminars canceled in good time or individual appointments. There is no legal right for repetition.
Should the event organizer has reservations as to whether a participant fits in the group of a new series of seminars, a repetition in such cases (even without giving a reason) can be denied, since a positive coherent group atmosphere is an important aspect of the event organizer seminars. This is especially the case when claims, threats or the mention of legal action towards seminar leaders, other participants or staff of the seminar location are pronounced, or the participants generally violate the usual decency and behavioral rules.
I recommend taking out a seminar cancellation insurance to cover cancellation reasons that are not foreseeable at the time of booking.
Check out the details at the big insurance companies or with Internet search engines using terms like " seminar cancellation insurance", " travel cancellation insurance for seminars ," or "seminar insurance".
Some rates will reimburse you not only for seminar cancellation cost, but also for travel and accommodation costs.
Cost of food and accommodation in case of cancellation of the participant:
In case of cancellation a seminar that is an event which has food and accommodation costs included in the price of the seminar, these costs of food and accommodation can only be refunded if the organizer has no costs incurred by the resignation of
the participant.
Alternative dates
The organizer is entitled to offer seminars with an official alternative
date in order to increase the planning reliability of an event.
If a seminar cannot be held due to a reason beyond the control of the event organizer or due to force majeure (for example, but not limited to Corona), the official alternate date will replace the first seminar date.
If a seminar cannot be held due to a reason beyond the control of the organizer
or due to force majeure (for example, but not limited to Corona), the official alternate date will replace the first seminar date.
In the unlikely event that the substitute date cannot be held neither due to a reason beyond the control of the organizer or due to force majeure, the organizer may set a third date or change the content to a webinar, if the workshop contents allow to do so. By registering, the participant automatically agrees to this procedure and to the alternate date(s) or change to a webinar.
In these cases, there is no claim to a refund of the seminar fee or to compensation for other costs incurred by the change of date, such as travel, accommodation and other costs.
Force Majeure
No claims can be made against the organizer in case of cancellation or
interruption of a seminar due to force majeure. There is no claim for reimbursement of the seminar fee and no claim for compensation of further costs regarding the seminar, such astravel, accommodation and other costs.
Liability of the organizer
The liability of the organizer for damages to or loss of property of the participant or in case of injury or psychological or other effects or consequences does not exist.
Teaching materials and other resources
The provision of teaching materials, access to online tools, or the use of other resources associated with a seminar, seminar module, or seminar section, or developed specifically for the attending participants, is contingent
upon participation.
By not attending a seminar, seminar module, or portion of a series of seminars or other forms of event, all claims to the provision of teaching materials or access to online tools or other resources associated with this seminar or module or section, are forfeited. There is no legal right to these resources, which were developed specifically for attending participants.
Registration and payment of the seminar fee entitles participants to attend the seminar. Participation in the seminar entitles to the handing over and use of the resources, but the payment of the seminar fee alone does not entitle to the handing over and use of the resources.
Exams and certificates
If an event contains exams or certificates that certify successful participation in the seminar, then the organizers alone decide whether a participant passed the exam or successfully participated.
If certificates are a confirmation of participation, the organizers decide in case of doubt in case of an incomplete participation of a participant, whether the certificate can be awarded or not.
If a participant has not participated in all parts of a series of seminars because the organizer has canceled one or more individual dates and the participant has not accepted alternative dates, there is no entitlement to examinations or certificates that depend on the entire participation in a series of seminars.
If a participant does not pass the exam or does not receive a certificate, there is no right to reimbursement of the seminar fees. The legal process is excluded.
Data Protection
By concluding a contract with the organizer you agree to have read, understood and agree to the privacy policy of the organizer.
You will find the data protection information regarding a seminar booking in the appendix of the registration form as well as in the online-shop..
Copyright
By booking a seminar / event, or by purchasing a recording or (access to) other media, the participant/buyer acknowledges the following facts: All teaching materials and concepts are protected as a whole as well as in parts under copyright and may only be used for personal use.
This applies especially to contents created or further developed by the author i.e. the event organizer himself Any use outside the limits of copyright law (especially for own seminars, websites or other publications) without the express written consent of the author inadmissible and punishable. This applies in particular to reproductions, translations, microfilming and the storage and processing in electronic systems. All rights reserved. If contents of these teaching materials are stored in an electronic form permitted by the author,
then further duplication in electronic form without the express written consent of the author is inadmissible and punishable. (Own video or audio recordings are not permitted.) Legally purchased teaching materials may be copied by the owner for personal use in small numbers (maximum 5 copies) to other devices or media. All teaching materials, such as Seminar documents are provided as a perpetual loan for private use. A transfer to third persons is not permitted. The property rights remain with the author/ organizers.
A violation of the copyright law and the provisions set out above will be prosecuted.
Salvatory Clause
Should individual terms of these general terms and conditions be wholly or partially invalid or void or become wholly or partially invalid or void as a result of a change in the legal situation, through judicial jurisdiction or in any other way, or should they contain loopholes, the remaining terms shall remain unaffected and valid.
In this case, the invalid provision shall be replaced by a valid provision which comes as close as possible to the meaning and purpose of the invalid provision and which is to be assumed that it would have been set at the time of setting these general terms and conditions if the invalidity or voidness had been known or foreseen.
The same applies if these general terms and conditions should contain a loophole.
Jurisdiction
Jurisdiction is Amsterdam, Netherlands
Contract language
Contract language is English and German.
Effective date: June 20th, 2024
With the publication of the present version, all previous editions lose their validity. For already booked seminars, the valid version at the time of booking applies.
Type of data and data categories
When you book a seminar or place an order, i.a. the following information will be collected:
• Data that identifies you as a seminar participant / customer:
oName and Address
oDate of Birth
oContact data
oEv. further data on billing
• Information that you entrust to us in connection with the seminar topic or for the purpose of conducting the seminar.
• Media data that you leave on the seminar recording with voluntary, active
participation in the seminar.
I only process data that is necessary and useful for the organization, execution and recording of the seminar. If required data is not provided to us, participation in the seminar may not be possible.
Data Transfer to Third Parties
As far as this is necessary for the seminar-application, -organization,
-execution and -recording, your personal data may be passed on to third parties. This includes in particular
• The transfer of your name and country of residence to a seminar hotel.
• Passing your data to an electronic payment system such as PayPal, if you have chosen to pay via such a payment system.
• The distribution of your email and first name to Brevo (Mailing System), if you
have agreed to receive the seminar information by email, see below.
The transferred data may only be used by the third parties for the stated purposes.
Should a transfer of your data to third parties for a previously unmentioned purpose be required, we will inform you in advance within the legal regulation.
If you agree in the course of a seminar booking to receive the seminar organization by email and with the help of the service of Brevo, your email address and possibly your name will be used to send you the organizational emails. If you have not registered separately for the newsletter, you will only receive emails regarding the booked seminar / seminar series and only for a short amount of time, maximately 12 months after the end of the seminar / seminar series. Similarly to the newsletter the receipt of such seminar organization emails can be terminated at any time by the "unsubscribe" link below in the email. There are no claims for damages, if termination of the seminar organization emails lead to disadvantages due to lack
of seminar information. If you do not agree with the seminar organization via email with the help of the service of Brevo, due to the extra work a fee of 15,- Euro per seminar may be charged.
I use Brevo (Sendingblue) services for email validation. Provider is Kinsta Inc, 8605 Santa Monica Blvd #92581 West Hollywood, CA 90069 and Vercel Inc., 440 N Barranca Ave #4133, Covina, CA 91723, USA
Brevo (Sendingblue) is a service that verifies e-mail addresses, e.g. on your accuracy and up-to-dateness. Brevo (Sendingblue) will contact your email server or provider to verify that the given address exists and can be delivered. The data you provide will be sent to Brevo (Sendingblue) for verification purposes only and will be automatically deleted after 7 days. Email addresses that you provide on our websites or for other services offered by us will only be transmitted to Brevo (Sendingblue) servers located in Europe.
is Brevo (Sendingblue) s certified under the “EU-US Privacy Shield”. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.
Storage and Deletion
The personal data collected for seminar organization and -execution will be stored until the expiry of tax-related retention and documentation periods and then deleted unless a statutory obligation exists to save the data or has arisen.
The seminar recording is stored as long as the seminar recording is used or prepared or prepared for a new edition.